10/13/2019 4:38:25 AM
New beautiful facility with outstanding employees and service department.
New beautiful facility with outstanding employees and service department.
Estoy muy contento con mi carro nuevo kia y la verdad fue excelente trato la mejor experiencia que e tenido la vendedora SOSSI fue muy agradable y explicando todos los detalle de los carro se lo recomiendo cuando vallan a kia valla pregunten por ella muchas gracias
I dread having to go to any dealer to buy/lease a car. However, I must say that my experience at Valley KIA in Fontana really exceeded my expectations. My salesperson, Sosi, was a pleasure to deal with. I came in with the idea of purchasing a Sorento. But, after Sosi identified what I was looking for, I realized a completely different SUV was what I needed... and I love it. Sosi recommended the new Telluride, and after she showed it to me, it is really the right choice. I'm amazed that a salesperson was willing to find out what I want then get me to it. The price negotiation also went well, although it took some time (when doesn't it?). The manager wasn't quite as likable as Sosi, but I believe he was being honest with me, and came back with good numbers. What was really important for me was that Valley KIA made me feel like my opinion and patronage was valued. So, regardless if I think I got a good price... I did get a good deal. This dealer also has a large lot, plenty of parking, hefty service and waiting area. Its a really nicely kept and new building. What more can I say... I liked my experience here and feel comfortable with coming back. Thanks again Sosi and Valley KIA!
Very nice staff if you're looking for a Kia
The salesman was really very professional we love our car and final deal
Everything fine except I was supposed to get a free car wash, the service writer said no car wash on Saturday. This is my first visit service Dept my opinion not good .
My Kia soul was not purchased here but I bring it here for all my maintenance, and services. Best kia dealership!! Frank is the absolute best!!!
Even without an appointment they fit me in and took very good care of me. Kept me informed about what was going on. Highly recommend
Great Experience !!!
Excellent buying experience from start to finish. Maurice was personable, knowledgeable and direct. And I was offered a fair deal on the great new Telluride.
Service Center was amazing! Very fast and great customer service!
Very nice place to buy a car very helpful I will go back to buy another car salesman very help
Awesome service dept. Service personnel and staff are great. Highly recommend this dealership
Had my car serviced here. Very friendly staff, polite and informative.
After several unreturned calls from All Star Kia of San Bernardino (bet me that they have customer service rewards posted everywhere), I called Valley Kia of Fontana who took very good care of my Kia Soul recall. Thomas Arguella was very professional and put my concerns about my Kia Soul recall at ease and fixed the problem. I fully intend to buy a new Kia in the near future and Valley Kia is definitely where I will go.
Very happy with our purchase at Valley Kia, Our salesman Leo was awesome. Although the sales manager decided to not honor our promised full gas tank, I'd still recommend them to anybody looking to buy a new car!
Can always count on helpful and friendly staff thanks Valley Kia.
Always a pleasant visit
Friendly helpful caring associates really loving Valley Kia
Great customer service 👍.I left with my Kia Rio,they got me financed!!
Valley Kia of Fontana is a great places to go and get a new or used car.. They really do everything they can to get you in the car you want... Thank you Valley Kia of Fontana for my new car I love it... Get yours.....
I didn't buy my Kia from them. But I've been going to them to get my car serviced since I bought it in 2012. When they relocated from their old location on Valley to this spot on Highland, I still make the trip to have my car serviced. Frank has ALWAYS provided Exceptional Customer Service so its no surprise that he is now the Service Manager!!! I pass 3 other dealers on my way to work that would be a lot more convenient to have my car serviced. The High Level of Customer Service I receive here makes it worth it! My teenager is getting ready to drive and will soon get my little Kia. Seriously considering another Kia so that when it is time to have it serviced, we'll just take it here!
Great group of staff. Gave away my Nissan & got a KIA FORTE. LOTS OF INCENTIVES 💰You don't have to buy....you can Lease!
They have fast service and courteous staff!
I had Matt Rusich as a service advisor he was very professional kept calling me to update me on my vehicle got everything done on a timely basis. I will come back to this location if i need additional service on my kia soul Thank you Matt for a great experience
The person attending me, had a real good attitude, and service was great like always, thanks
If you are looking for a KIA...Valley KIA is the place to go...Maurice Mayfield, was very educated on the various models and absolutely great to work with...I would recommend Valley KIA for anyone wanting to purchase a new or used vehicle...you won't be disappointed! I will proudly display Valley KIA license plates ,as my place of purchase of my new KIA Optima...thanks Maurice for your help!
Great customer service 👍👌
Mgr Joe was awesome he worked hard for us to get our new car thank you Joe your the best. Anyone coming out to Kia Fontana ask for Joe he's awesome.
Quoted me one price by phone then changed it when I went to my appointment, but still honored the price since I was not willing to pay the higher.
They are the best dealer. 1. Great cars 2. Great prices 3. Great customer service experience 4. Payments very affordable 5. I got my second car there and I wouldn't go anywhere else.... THE ARE MY NUMBER ONE
I never thought that I would ever get behind the wheel of a Kia automobile. For sometime I had been shopping around for a daily driver sports car. In August of 2018 I went online to begin shopping and found that the Kia Stinger caught my attention and have heard of it through one of the auto guides coverage of the Stinger at several auto shows. I took the chance and shopped online at Valley Kia's website on August 1st 2018 and even applied online. Immediately 1st thing in the morning the following day I was contacted by Maurice who followed up with me and helped my take delivery of the Hi Chroma Red GT2 AWD Stinger that evening. From the time I spent online shopping and filling out the online application, test drive, and final paperwork all in about 2 hours with about 1.5 hours at the dealership. For the most part I got the terms I wanted beyond expectation thanks to Maurice and his team that supports him. The underdog Kia Stinger GT2 AWD in Hi Chroma Red bar none has been one of the best cars I've had. I'm averaging about 22mpg for a Bi-Turbo V6 Sports Car. Since August of last year I had the driver side handle/key hole cover replaced which was covered under warranty, on two occasions I had a tire flat which are Michelin Pilot Sport High Performance tires that Michelin replaced and stood behind their manufacturer tire warranty. The tire dealer that replaced the tires under Michelin's manufacturer warranty extended me the courtesy to purchase the road hazard warranty on the original equipment tires. I am totally 100% satisfied with my Stinger, Valley Kia, and the Valley Kia Service Department!
Always available very nice
I like the service .i. buying another car next year
Fantastic dealership. Chris was really helpful and let us look at exactly what we needed. Then he respected our time and let us think on it decision. Awesome
Only went in to have my recall fixed, by appointment, and it was fixed on time as promised even though I added an oil change. While I waited I decided to check out the new Kias. Found one that I think will work great for my daughter but as I was looking one of the helpful sales men came over and assisted me; opened up vehicle's so I could see the inside, told me about the differences in types and models but never tried to pressure me into buying one today. My next vehicle will be purchased from Valley High Kia.
Amazing customer service
I had a great experience with Paco and Jeanne in finance. I traded in my car for a sorento and couldn't be happier. This dealership is better than other kia dealers I have been to. I will definitely be going back!
Excellent service, Frank in car service answered all my questions.
Great customer service. Received a great deal with friendly staff.
I bought 2 cars from there. 10 warranty. Can't beat that.
I'm a returning customer and everyone from Paco to the staff were super friendly and helpful. I would recommend Valley Kia to my friends and family.
The best experience for our family... grandkids in tow and they loved it too. They treat you like family and they make sure you get a great deal. And they celebrate with you, it was so much fun! I can't believe that I'm saying that about buying a car! Thanks Paco and staff!
Awesome place very polite ppl shout out to Vivian internet manager and Eddie fastest buy I ever experienced! Highly recommend this place
Great staff. Made everything fast and easy. Ask for Cory Donahue. He is the best
buena atención de los empleados
No hassle to purchase and fast and easy. I picked a car, test drove the car, I purchase the car and I love it! Very friendly staff from the sale person to finance person a 10+ service!
Bad news both my key fobs started dying before my 1 year anniversary. Now 3 months after my anniversary both key fobs were completely dead. Good news is I showed up on a Saturday and everyone was extremely helpful and friendly. The supervisor saw me and approached me and made sure I ended up in the right place, accessories. I hadn't been back since I bought my 2017 Kia Forte EX. Walter hooked me up with new batteries for both free of charge. I was in and out in just a few minutes. Reaffirmed my trust in Valley Kia of Fontana.
Customer service was excellent, the staff were very professional and ready to serve. We will be bringing our service to KIA FONTANA AND PURCHASE OUR NEXT CAR WITH THEM.
I was greeted by Maurice, great guy. Allowed me to purchase exactly what I was looking for, without trying to push me to buy something more expensive. I really enjoyed the buying experience.
Its a great place to wait while buying a car or while service...
Had to send update on Valley Kia, 1st off I did give a bad review, but after how they treated me today, meaning Frank Morales I have nothing to do but give 10 stars even though I can give 5 here. Frank Morales is the Man and very professional and Mark is a man of his word. They earned my trust back at Valley Kia. But to be fair dealing with Frank made me feel welcomed and he made everything go smooth they fixed my car and so far so good. If any issues he said bring it back to him he will take care of it. Mark also gave his blessing to fix the issue no charge as it should be. Again guys Thank you very much!😃👍 happy once again love my Cadenza!
Paco is the person you whant to talk to 😀
Always a good experience at Valley Kia!
Good cars with good prices
Great place to buy a car 🚗.
I always love big dealerships like this, they always are so helpful. Great waiting area and snacks provided. The best part about it is, not only did they service my car, but they also washed it for me!! It needed a wash bad and they took care of it. Thanks guys.
Southwest real polite and helpful been looking a new car still trying to decide what I should get or even get a new car or just keep the one I have
Love that they have coffee and danish while you wait. Staff is very friendly
I bought my first KIA from a different KIA dealership and it was not a good experience. I’ve heard amazing reviews from Valley KIA so I took a chance and I’m glad I did! Jeff Proctor let me take my time and look around. I’m super indecisive.. I did not feel pressured what so ever! He and the friendly staff got us into an amazing car at the perfect payment, they made it work for us!! I highly recommend a KIA vehicle for the value and buying from this dealership is a must! Thanks again, it’s only been a day since we bought our Optima and I’m in love 😍 Go see Jeff!!!!
Very friendly employees and good deals
Best price and best service anywhere
Go see Maurice Mayfield excellent service.
Always a great experience here. There are other Kia dealship service places you can go but this one is the only one I will go to. They never push any extra services on you, although they suggest it. Also the customer service is exceptional. They are very welcoming, provide snacks and wifi. Even shuttle services for those long visits.